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HT-A3000┃360 Spatial Sound Mapping Dolby Atmos® / DTS:X® 3.1ch Soundbar
1. Prices indicated refer to Suggested Retail Price which includes VAT and may change from time to time without prior notice.
2. Points indicated is based on purchase amount and may change from time to time without prior notice.
รับสิทธิ์แลกซื้อสินค้าชิ้นที่ 2 - Purchase With Purchase
- Overview
- Online Shopping FAQ
- Reviews
- Features
- Highlight
- Specifications
- Support
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Overviewเสมือนใช้ชีวิตและหายใจในภาพยนตร์ รายการทีวี และเพลงโปรดของคุณด้วย HT-A3000 เมื่อใช้ Soundbar เพียงอย่างเดียว คุณก็จะสัมผัสกับประสบการณ์เสียงเซอร์ราวด์รอบทิศทาง 3.1 ช่องสัญญาณที่แท้จริงด้วย S-Force PRO Front Surround และ Vertical Surround Engine หรือคุณจะเพิ่มลำโพงด้านหลังเสริมเพื่อเพลิดเพลินกับ 360 Spatial Sound Mapping พร้อมลำโพง Phantom หลายตัวก็ได้
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Online Shopping FAQ
Questions about your Account
Q. What is a Sony Store account?
A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.
Q. How do I sign up for an account?
A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.
Q. How do I log into my account?
A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.
Q. How can I change my registered email address?
A. Please log in to your existing account and click on “Edit Profile” to update your details.
Q. How do I reset my password?
A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.
Q. What are some tips about passwords, privacy and safety?
A. Here is some information about passwords and privacy.
To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:
- 8 to 20 characters long
- One lower case letter
- One upper case letter
- One number
- One special character
- No spaces
Tips for your personal safety:
- Don’t use personal information or common words as a password
- Keep your passwords secure
Q. What can I save in my Account?
A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.
Q. Can I save my delivery addresses?
A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.
Q. Can I save my contact details?
A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.
Q. Is my information secure?
A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.
Questions about your Orders
Q. How do I know if my purchase has been confirmed?
A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.
Q. Can I see the status of my order in My Account?
A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.
Q. How do I track my order?
A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.
Q. How do I add items to my cart?
A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.
Questions about Payment
Q. What payment methods are accepted?
A. To bring you the best online shopping experience, we offer multiple payment methods:
- Credit Card
- Debit Card
- 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
- iBanking
- Bank Transfer
Q. Will I receive communication of my payment status?
A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.
Q. Will my credit card details be stored in My Account?
A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.
Q. Which credit cards are accepted for payment?
A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.
Questions about Returns & Refunds
Q. Can I change/return my purchased product?
A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:
- All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
- Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
- Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
- Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
- In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).
REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.
Q. How soon can Sony process my return request?
A. You will receive a response from Sony within 3 working days.
Q. How do I get a refund?
A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.
If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.
For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.
Q. What if I change my mind?
Please choose carefully as refunds and returns are not provided for change of mind.
Q. Will my redeemed points be refunded if I cancel my order?
A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.
Questions about Delivery
Q. How much does delivery cost?
A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.
Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?
A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.
Q. Do you ship overseas?
A. Shipping is only available to customers within Thailand only.
Q. What is the expected delivery time?
A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.
During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.
REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.
Q. What notifications will I get about delivery?
A. Tracking and order numbers will be provided to the email address registered in your account.
Q. What should I do if I have not received my item?
A. Please contact us and provide us with your tracking and order number.
Q. I ordered multiple items, but I only received partially. Where are my other items?
A. Please contact us and provide us with your tracking and order number.
Q. Can I prearrange the date I want to receive my delivery?
A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.
Q. Do you deliver during weekends and holidays?
A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.
Q. I have already ordered but need my order now, can Sony speed up the delivery?
A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time.
Q. Can Sony deliver the items to my office?
A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.
Q. What if I am not at home when the package arrives?
A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).
Q. My goods were damaged while being delivered, what do I do?
A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.
Questions about your Wishlist
Q. What is my Wishlist?
A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.
Q. How do I view or use my Wishlist?
A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.
Questions about Products
Q. How do I get my product repaired?
A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.
Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.
Q. What happens to my data on a product that is repaired?
A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.
Q. Are these products locally sourced, or parallel imported?
A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.
Questions about Coupon Codes
Q. Can I use multiple coupon codes on the same order?
A. You are only able to key in one coupon code per order.
Q. How long is the coupon code valid for?
A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.
Q. Can I use a coupon code for my existing order?
A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.
Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?
A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.
Q. Why do I get a message saying my coupon code is invalid?
A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.
Q. What happens if my coupon code has expired?
A. Once the coupon code has expired, it is no longer valid.
Other commonly-asked Questions
Q. How do I close my account?
A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.
To terminate your account, log in to your current account and follow the prompts.
Q. How do I unsubscribe?
A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.
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Features
360 Spatial Sound that adapts to your environment with optional rear speakers from Sony
Our revolutionary 360 Spatial Sound Mapping technology with Sony's rear speakers creates multiple phantom speakers from just a soundbar and rear speakers. With multiple phantom speakers all around you arranged in the optimal sound field for your space, it’s a new sensation of sound. Experience all the drama of Dolby Atmos® and DTS:X®, and hear every breath, step, and word like you’re inside the film.
Discover wide 360 Spatial Sound with optional rear speakers from Sony
A wide listening area fills every part of your living space so your family and friends get the same sound experience. The listening area is not limited to the front of the TV but encompasses a much wider space.
Optimised for speaker position
There’s no need to precisely place the optional speakers. The soundbar with built-in microphones does it all for you, intelligently measuring the position of each speaker, and optimising sound to your room. The soundbar lets you enjoy Sound Field Optimization with optional speakers. Activate the simple calibration process during initial setup or from the home menu.
Immersive surround sound from a soundbar
The HT-A3000 has 3.1 channels: three front speakers, including a centre speaker for clear dialogue, plus a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, it creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®.
Surround made simple
Using front speakers only, Sony’s unique digital sound field processing technology virtually reproduces the surround sound field, with audio coming at you from both sides. You can enjoy rich, cinematic surround sound without cluttering your living space.
So immersive. So real.
Discover a new way of listening with 360 Reality Audio for a truly immersive live concert or studio session experience.
Experience sound from above
Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space – so you can experience 3D audio without the need for in-ceiling or up-firing speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats too.
Built-in dual subwoofer for deep bass sound
The soundbar has a powerful built-in dual subwoofer in the centre – so you can enjoy deep bass sound with minimal equipment cluttering up your living space.
Centre speaker for clear dialogue
A dedicated centre speaker ensures that voice sounds can be clearly heard, whether it’s quick-fire dialogue in your favourite TV show or whispered lines in a movie. It’s great for music too, ensuring a richly detailed listening experience.
Sound from advanced speakers and a subwoofer
Powerful speakers – three front speakers for surround and a built-in dual subwoofer for rumbling bass – work together to deliver clear, wide-ranging sound throughout your room.
Extended bass
It takes a lot of power to accurately reproduce low bass frequencies and there’s often a risk of distortion (A). To combat this, the soundbar uses Sony’s unique signal processing technology to deliver dynamic extended bass, at any volume level (B). This graph is for illustration purposes. 1. Level 2. Low 3. High 4. Frequency
Clearer voice
The deeper the bass sound, the more the speaker diaphragm moves. This can cause an effect called phase modulation distortion when a full-range diaphragm needs to simultaneously reproduce higher frequencies. Sony’s unique signal processing technology compensates for this effect for clearer dialogue and more localised sound. The improvements in the modulated waveform enhance clarity and help prevent vocal distortion. This graph is for illustration purposes. 1. Voice waveform 2. Bass waveform 3. Modulated waveform
X-Balanced Speaker Unit
The built-in dual subwoofer and front speakers feature an X-Balanced Speaker Unit. The unique rectangular shape of these speakers maximises the diaphragm area for more punchy bass. It also reduces driver excursion while maintaining sound pressure, resulting in less distortion and greater vocal clarity.
Upscale your digital music in real time
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience. A = Expanded audio dynamics (strings and whisper-quiet subtleties) B = Restored high frequencies (acoustic and vocal instrument realism)
Get a fuller, richer sound with a wireless subwoofer and rear speakers
An optional wireless subwoofer allows a built-in dual subwoofer in the soundbar to handle bass and vocals with the optional wireless subwoofer focusing on low range sound. For even more cinematic thrills with sound directly behind you, add our optional wireless rear speakers.
Best with Sony TVs
Paired with BRAVIA™ TVs, the HT-A3000 brings you an immersive audio-visual experience with our best picture and sound quality. It’s the perfect soundbar for BRAVIA TVs.
Effortless control with BRAVIA TVs
With an integrated UI, soundbar sound settings automatically appear on the BRAVIA Quick Settings menu for easy control of features such as sound field and volume by the TV remote control.
Sound perfectly matches action
With Acoustic Center Sync, you'll hear dialogue from exactly where the character is standing in the scene. Action and sound are precisely aligned so your viewing becomes much more immersive.
Soundbar position
If you have a BRAVIA TV with a multi-position stand, you can change the position of the TV stand and fit the HT-A3000 discreetly beneath the TV for a clean look.
Even more immersion with BRAVIA Acoustic Center Sync
When connected to a BRAVIA TV with Acoustic Center Sync, both the soundbar and the TV become the centre speaker in your home cinema system. Furthermore, connecting the soundbar with optional wireless rear speakers, the TV speaker plays the centre channel role with your soundbar as part of the 360 Spatial Sound Mapping setup. This enables sound to precisely match what’s on the screen for clearer dialogue and a more immersive experience.
Stream music from your favourite services
With built-in support for Spotify Connect™, and other music services via Bluetooth®, Chromecast or Apple AirPlay 2, you can easily enjoy your favourite music with the whole family.
Omnidirectional Block Design
The HT-A3000 and optional speakers have been designed under a common Omnidirectional Block concept. Its sophisticated rounded edges represent a single solid block providing wide-spreading sound. The combination of rich material textures emphasises an affinity with any living room environment.
Bluetooth® connection
Stream music wirelessly from your smartphone, tablet or laptop with Bluetooth® technology.
Spotify Connect™
Play Spotify directly through your speaker using the Spotify Connect™ app on your device as a remote.
Chromecast built-in
Stream music, online radio and podcasts from your smartphone, tablet or laptop to your audio device. Just tap the Cast button.
Wi-Fi streaming
Connect to the internet with built-in Wi-Fi and stream music from devices on your home network.
Voice control
The soundbar is compatible with Google Assistant enabled devices with Chromecast built-in™ and Amazon Alexa enabled devices. Just add the HT-A3000 soundbar to your speaker group using the Google Home app to start playing music, change the volume or many other functions using just your voice.
Apple AirPlay 2
Share music and more from your favourite Apple devices to your soundbar. All with a tap.
Effortless and atmospheric sound
For immersive movies, press the Sound Field button on your remote and enjoy atmospheric sound that puts you right at the heart of the action. Or turn Sound Field off for pure speaker sound when listening to stereo music.
Voice mode
Whether it’s the morning news or season finale, the mode tailors sound settings to accentuate speech so you won’t miss a word.
Night mode
Watching a movie at night? This function optimises the sound balance so you can hear everything clearly even at low volume levels.
Make the most of your quality time
Watching a movie. Catching up on a box set. Listening to music. Cheering on your favourite team. Whatever you and your family enjoy doing together, a sound bar from Sony makes it even more fun. Experience quality time at its immersive, entertaining best.
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Highlight
Supports 360 Spatial Sound Mapping with optional rear speakers
Size & Weight950mm X 64mm X 128mm
S-Force PRO Front Surround and Vertical Surround Engine for multi-dimensional sound
AmplifierDigital Amplifier,S-Master
A built-in dual subwoofer and three front speakers including a dedicated centre speaker for immersive movies
SubwooferBuilt-in Subwoofer
Sound Field Optimization for easy set up with optional speakers
InterfaceOptical-audio input, USB typeA,exFAT,FAT12 / 16 / 32,vFAT
Stream all your music with wireless connectivity
HDMIInput / Output: - / 1 (eARC / ARC)
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Specifications
Size & Weight
MAIN UNIT SIZE – BODY ONLY (W X H X D)950mm X 64mm X 128mm
MAIN UNIT WEIGHT – BODY ONLY4.6kg
Amplifier
Amplifier TypeDigital Amplifier,S-Master
Amplifier Channels5ch
Power Output (Total)250W
Subwoofer
Subwoofer TypeBuilt-in Subwoofer
Interface
Input and Output TerminalsOptical-audio input, USB typeA,exFAT,FAT12 / 16 / 32,vFAT
IEEE802.11 versiona / b / g / n / ac
BluetoothRX / TX
Bluetooth versionVer.5.0
HDCP2.2Yes
HDMI
Number of Input/OutputInput / Output: - / 1 (eARC / ARC)
eARCYes
BRAVIA SyncYes
HDMI CECYes
Audio Formats
HDMI eARCDolby Digital,Dolby Digital Plus,Dolby TrueHD, Dolby Atmos,Dolby Dual mono,DTS,DTS HD High Resolution Audio,DTS HD Master Audio,DTS ES,DTS 96 / 24,DTS: X,LPCM5ch/5.1ch/7.1ch, LPCM 192kHz/24but
Optical InputDolby Digital, Dolby Dual mono, DTS, LPCM 2ch, LPCM 48kHz/24bit
USBDSD (.dsf / .dff ) DSD 5.6MHz, WAV,Flac,ALAC (.m4a, .mov) ,AIFF (.aiff, .aif) ,HE AAC,AAC,MP3,Monkey Audio,WMA,Ogg Vorbis
Bluetooth(Receiver)SBC,AAC, LDAC
Bluetooth(Transmitter)SBC, LDAC
Sound Function
Sound ModeSound Field
Sound EffectNight Mode,Voice Mode, Immersive Audio Enhancement(with Sound Field on)
Virtual Surround TechnologyS-Force PRO,Vertical Surround Engine,360 Spatial sound mapping, Dolby Speaker Virtual, DTS Virtual: X
Speaker Layout
Speaker Structure3.1ch (Built-in-Subwoofer)
SubwooferBuilt-in Subwoofer
Network Function
Network FunctionChromecast built-in,Spotify Connect,Music Service Button,Works with Google Assistant, Works with Alexa
Wireless Features
Wireless Surround (with optional wireless speakers)Yes
TV Wireless connectionYes
Details
Power Consumption50W
Power consumption(on QuickStart mode)Less than 0.5W
Power consumption(on Remote Start mode)Less than 3W
Wall-mountableYes
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Support
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Overview
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Overviewเสมือนใช้ชีวิตและหายใจในภาพยนตร์ รายการทีวี และเพลงโปรดของคุณด้วย HT-A3000 เมื่อใช้ Soundbar เพียงอย่างเดียว คุณก็จะสัมผัสกับประสบการณ์เสียงเซอร์ราวด์รอบทิศทาง 3.1 ช่องสัญญาณที่แท้จริงด้วย S-Force PRO Front Surround และ Vertical Surround Engine หรือคุณจะเพิ่มลำโพงด้านหลังเสริมเพื่อเพลิดเพลินกับ 360 Spatial Sound Mapping พร้อมลำโพง Phantom หลายตัวก็ได้
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Online Shopping FAQ
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Online Shopping FAQ
Questions about your Account
Q. What is a Sony Store account?
A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.
Q. How do I sign up for an account?
A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.
Q. How do I log into my account?
A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.
Q. How can I change my registered email address?
A. Please log in to your existing account and click on “Edit Profile” to update your details.
Q. How do I reset my password?
A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.
Q. What are some tips about passwords, privacy and safety?
A. Here is some information about passwords and privacy.
To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:
- 8 to 20 characters long
- One lower case letter
- One upper case letter
- One number
- One special character
- No spaces
Tips for your personal safety:
- Don’t use personal information or common words as a password
- Keep your passwords secure
Q. What can I save in my Account?
A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.
Q. Can I save my delivery addresses?
A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.
Q. Can I save my contact details?
A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.
Q. Is my information secure?
A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.
Questions about your Orders
Q. How do I know if my purchase has been confirmed?
A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.
Q. Can I see the status of my order in My Account?
A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.
Q. How do I track my order?
A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.
Q. How do I add items to my cart?
A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.
Questions about Payment
Q. What payment methods are accepted?
A. To bring you the best online shopping experience, we offer multiple payment methods:
- Credit Card
- Debit Card
- 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
- iBanking
- Bank Transfer
Q. Will I receive communication of my payment status?
A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.
Q. Will my credit card details be stored in My Account?
A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.
Q. Which credit cards are accepted for payment?
A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.
Questions about Returns & Refunds
Q. Can I change/return my purchased product?
A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:
- All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
- Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
- Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
- Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
- In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).
REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.
Q. How soon can Sony process my return request?
A. You will receive a response from Sony within 3 working days.
Q. How do I get a refund?
A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.
If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.
For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.
Q. What if I change my mind?
Please choose carefully as refunds and returns are not provided for change of mind.
Q. Will my redeemed points be refunded if I cancel my order?
A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.
Questions about Delivery
Q. How much does delivery cost?
A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.
Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?
A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.
Q. Do you ship overseas?
A. Shipping is only available to customers within Thailand only.
Q. What is the expected delivery time?
A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.
During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.
REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.
Q. What notifications will I get about delivery?
A. Tracking and order numbers will be provided to the email address registered in your account.
Q. What should I do if I have not received my item?
A. Please contact us and provide us with your tracking and order number.
Q. I ordered multiple items, but I only received partially. Where are my other items?
A. Please contact us and provide us with your tracking and order number.
Q. Can I prearrange the date I want to receive my delivery?
A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.
Q. Do you deliver during weekends and holidays?
A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.
Q. I have already ordered but need my order now, can Sony speed up the delivery?
A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time.
Q. Can Sony deliver the items to my office?
A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.
Q. What if I am not at home when the package arrives?
A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).
Q. My goods were damaged while being delivered, what do I do?
A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.
Questions about your Wishlist
Q. What is my Wishlist?
A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.
Q. How do I view or use my Wishlist?
A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.
Questions about Products
Q. How do I get my product repaired?
A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.
Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.
Q. What happens to my data on a product that is repaired?
A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.
Q. Are these products locally sourced, or parallel imported?
A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.
Questions about Coupon Codes
Q. Can I use multiple coupon codes on the same order?
A. You are only able to key in one coupon code per order.
Q. How long is the coupon code valid for?
A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.
Q. Can I use a coupon code for my existing order?
A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.
Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?
A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.
Q. Why do I get a message saying my coupon code is invalid?
A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.
Q. What happens if my coupon code has expired?
A. Once the coupon code has expired, it is no longer valid.
Other commonly-asked Questions
Q. How do I close my account?
A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.
To terminate your account, log in to your current account and follow the prompts.
Q. How do I unsubscribe?
A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.
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Reviews
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Reviews
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Features
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Features
360 Spatial Sound that adapts to your environment with optional rear speakers from Sony
Our revolutionary 360 Spatial Sound Mapping technology with Sony's rear speakers creates multiple phantom speakers from just a soundbar and rear speakers. With multiple phantom speakers all around you arranged in the optimal sound field for your space, it’s a new sensation of sound. Experience all the drama of Dolby Atmos® and DTS:X®, and hear every breath, step, and word like you’re inside the film.
Discover wide 360 Spatial Sound with optional rear speakers from Sony
A wide listening area fills every part of your living space so your family and friends get the same sound experience. The listening area is not limited to the front of the TV but encompasses a much wider space.
Optimised for speaker position
There’s no need to precisely place the optional speakers. The soundbar with built-in microphones does it all for you, intelligently measuring the position of each speaker, and optimising sound to your room. The soundbar lets you enjoy Sound Field Optimization with optional speakers. Activate the simple calibration process during initial setup or from the home menu.
Immersive surround sound from a soundbar
The HT-A3000 has 3.1 channels: three front speakers, including a centre speaker for clear dialogue, plus a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, it creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®.
Surround made simple
Using front speakers only, Sony’s unique digital sound field processing technology virtually reproduces the surround sound field, with audio coming at you from both sides. You can enjoy rich, cinematic surround sound without cluttering your living space.
So immersive. So real.
Discover a new way of listening with 360 Reality Audio for a truly immersive live concert or studio session experience.
Experience sound from above
Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space – so you can experience 3D audio without the need for in-ceiling or up-firing speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats too.
Built-in dual subwoofer for deep bass sound
The soundbar has a powerful built-in dual subwoofer in the centre – so you can enjoy deep bass sound with minimal equipment cluttering up your living space.
Centre speaker for clear dialogue
A dedicated centre speaker ensures that voice sounds can be clearly heard, whether it’s quick-fire dialogue in your favourite TV show or whispered lines in a movie. It’s great for music too, ensuring a richly detailed listening experience.
Sound from advanced speakers and a subwoofer
Powerful speakers – three front speakers for surround and a built-in dual subwoofer for rumbling bass – work together to deliver clear, wide-ranging sound throughout your room.
Extended bass
It takes a lot of power to accurately reproduce low bass frequencies and there’s often a risk of distortion (A). To combat this, the soundbar uses Sony’s unique signal processing technology to deliver dynamic extended bass, at any volume level (B). This graph is for illustration purposes. 1. Level 2. Low 3. High 4. Frequency
Clearer voice
The deeper the bass sound, the more the speaker diaphragm moves. This can cause an effect called phase modulation distortion when a full-range diaphragm needs to simultaneously reproduce higher frequencies. Sony’s unique signal processing technology compensates for this effect for clearer dialogue and more localised sound. The improvements in the modulated waveform enhance clarity and help prevent vocal distortion. This graph is for illustration purposes. 1. Voice waveform 2. Bass waveform 3. Modulated waveform
X-Balanced Speaker Unit
The built-in dual subwoofer and front speakers feature an X-Balanced Speaker Unit. The unique rectangular shape of these speakers maximises the diaphragm area for more punchy bass. It also reduces driver excursion while maintaining sound pressure, resulting in less distortion and greater vocal clarity.
Upscale your digital music in real time
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience. A = Expanded audio dynamics (strings and whisper-quiet subtleties) B = Restored high frequencies (acoustic and vocal instrument realism)
Get a fuller, richer sound with a wireless subwoofer and rear speakers
An optional wireless subwoofer allows a built-in dual subwoofer in the soundbar to handle bass and vocals with the optional wireless subwoofer focusing on low range sound. For even more cinematic thrills with sound directly behind you, add our optional wireless rear speakers.
Best with Sony TVs
Paired with BRAVIA™ TVs, the HT-A3000 brings you an immersive audio-visual experience with our best picture and sound quality. It’s the perfect soundbar for BRAVIA TVs.
Effortless control with BRAVIA TVs
With an integrated UI, soundbar sound settings automatically appear on the BRAVIA Quick Settings menu for easy control of features such as sound field and volume by the TV remote control.
Sound perfectly matches action
With Acoustic Center Sync, you'll hear dialogue from exactly where the character is standing in the scene. Action and sound are precisely aligned so your viewing becomes much more immersive.
Soundbar position
If you have a BRAVIA TV with a multi-position stand, you can change the position of the TV stand and fit the HT-A3000 discreetly beneath the TV for a clean look.
Even more immersion with BRAVIA Acoustic Center Sync
When connected to a BRAVIA TV with Acoustic Center Sync, both the soundbar and the TV become the centre speaker in your home cinema system. Furthermore, connecting the soundbar with optional wireless rear speakers, the TV speaker plays the centre channel role with your soundbar as part of the 360 Spatial Sound Mapping setup. This enables sound to precisely match what’s on the screen for clearer dialogue and a more immersive experience.
Stream music from your favourite services
With built-in support for Spotify Connect™, and other music services via Bluetooth®, Chromecast or Apple AirPlay 2, you can easily enjoy your favourite music with the whole family.
Omnidirectional Block Design
The HT-A3000 and optional speakers have been designed under a common Omnidirectional Block concept. Its sophisticated rounded edges represent a single solid block providing wide-spreading sound. The combination of rich material textures emphasises an affinity with any living room environment.
Bluetooth® connection
Stream music wirelessly from your smartphone, tablet or laptop with Bluetooth® technology.
Spotify Connect™
Play Spotify directly through your speaker using the Spotify Connect™ app on your device as a remote.
Chromecast built-in
Stream music, online radio and podcasts from your smartphone, tablet or laptop to your audio device. Just tap the Cast button.
Wi-Fi streaming
Connect to the internet with built-in Wi-Fi and stream music from devices on your home network.
Voice control
The soundbar is compatible with Google Assistant enabled devices with Chromecast built-in™ and Amazon Alexa enabled devices. Just add the HT-A3000 soundbar to your speaker group using the Google Home app to start playing music, change the volume or many other functions using just your voice.
Apple AirPlay 2
Share music and more from your favourite Apple devices to your soundbar. All with a tap.
Effortless and atmospheric sound
For immersive movies, press the Sound Field button on your remote and enjoy atmospheric sound that puts you right at the heart of the action. Or turn Sound Field off for pure speaker sound when listening to stereo music.
Voice mode
Whether it’s the morning news or season finale, the mode tailors sound settings to accentuate speech so you won’t miss a word.
Night mode
Watching a movie at night? This function optimises the sound balance so you can hear everything clearly even at low volume levels.
Make the most of your quality time
Watching a movie. Catching up on a box set. Listening to music. Cheering on your favourite team. Whatever you and your family enjoy doing together, a sound bar from Sony makes it even more fun. Experience quality time at its immersive, entertaining best.
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Highlight
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Supports 360 Spatial Sound Mapping with optional rear speakers
Size & Weight950mm X 64mm X 128mm
S-Force PRO Front Surround and Vertical Surround Engine for multi-dimensional sound
AmplifierDigital Amplifier,S-Master
A built-in dual subwoofer and three front speakers including a dedicated centre speaker for immersive movies
SubwooferBuilt-in Subwoofer
Sound Field Optimization for easy set up with optional speakers
InterfaceOptical-audio input, USB typeA,exFAT,FAT12 / 16 / 32,vFAT
Stream all your music with wireless connectivity
HDMIInput / Output: - / 1 (eARC / ARC)
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Specifications
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Specifications
Size & Weight
MAIN UNIT SIZE – BODY ONLY (W X H X D)950mm X 64mm X 128mm
MAIN UNIT WEIGHT – BODY ONLY4.6kg
Amplifier
Amplifier TypeDigital Amplifier,S-Master
Amplifier Channels5ch
Power Output (Total)250W
Subwoofer
Subwoofer TypeBuilt-in Subwoofer
Interface
Input and Output TerminalsOptical-audio input, USB typeA,exFAT,FAT12 / 16 / 32,vFAT
IEEE802.11 versiona / b / g / n / ac
BluetoothRX / TX
Bluetooth versionVer.5.0
HDCP2.2Yes
HDMI
Number of Input/OutputInput / Output: - / 1 (eARC / ARC)
eARCYes
BRAVIA SyncYes
HDMI CECYes
Audio Formats
HDMI eARCDolby Digital,Dolby Digital Plus,Dolby TrueHD, Dolby Atmos,Dolby Dual mono,DTS,DTS HD High Resolution Audio,DTS HD Master Audio,DTS ES,DTS 96 / 24,DTS: X,LPCM5ch/5.1ch/7.1ch, LPCM 192kHz/24but
Optical InputDolby Digital, Dolby Dual mono, DTS, LPCM 2ch, LPCM 48kHz/24bit
USBDSD (.dsf / .dff ) DSD 5.6MHz, WAV,Flac,ALAC (.m4a, .mov) ,AIFF (.aiff, .aif) ,HE AAC,AAC,MP3,Monkey Audio,WMA,Ogg Vorbis
Bluetooth(Receiver)SBC,AAC, LDAC
Bluetooth(Transmitter)SBC, LDAC
Sound Function
Sound ModeSound Field
Sound EffectNight Mode,Voice Mode, Immersive Audio Enhancement(with Sound Field on)
Virtual Surround TechnologyS-Force PRO,Vertical Surround Engine,360 Spatial sound mapping, Dolby Speaker Virtual, DTS Virtual: X
Speaker Layout
Speaker Structure3.1ch (Built-in-Subwoofer)
SubwooferBuilt-in Subwoofer
Network Function
Network FunctionChromecast built-in,Spotify Connect,Music Service Button,Works with Google Assistant, Works with Alexa
Wireless Features
Wireless Surround (with optional wireless speakers)Yes
TV Wireless connectionYes
Details
Power Consumption50W
Power consumption(on QuickStart mode)Less than 0.5W
Power consumption(on Remote Start mode)Less than 3W
Wall-mountableYes
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Support
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Support
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HT-A3000┃360 Spatial Sound Mapping Dolby Atmos® / DTS:X® 3.1ch Soundbar
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