Discount 55%

X-Series Portable Wireless Speaker (SRS-XE300)

Model: SRS-XE300
3,590 THB7,990 THB
1

1. Prices indicated refer to Suggested Retail Price which includes VAT and may change from time to time without prior notice.

Point: 108
2

2. Points indicated is based on purchase amount and may change from time to time without prior notice.

COLOUR
  • Overview
    ลำโพง XE300 เหมาะสำหรับการนำเสียงคุณภาพมาสู่ปาร์ตี้ของคุณ Line-Shape Diffuser ส่งเสียงกว้างไปรอบทิศทางโดยไม่ทำให้คุณภาพด้อยลง และด้วยระยะเวลาการใช้งานแบตเตอรี่ที่ยาวนาน ขนาดพกพา และความทนทานอันน่าทึ่ง ลำโพงนี้จึงเหมาะจะเป็นคู่หูคุณในงานปาร์ตี้ครั้งถัดไปเป็นอย่างยิ่ง ไม่ว่าจะที่ไหนก็แล้วแต่
  • Online Shopping FAQ

    Questions about your Account

    Q. What is a Sony Store account?

    A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.

     

    Q. How do I sign up for an account?

    A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.

     

    Q. How do I log into my account?

    A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.

     

    Q. How can I change my registered email address?

    A. Please log in to your existing account and click on “Edit Profile” to update your details.

     

    Q. How do I reset my password?

    A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.

     

    Q. What are some tips about passwords, privacy and safety?

    A. Here is some information about passwords and privacy.

    To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:

    • 8 to 20 characters long
    • One lower case letter
    • One upper case letter
    • One number
    • One special character
    • No spaces

    Tips for your personal safety:

    • Don’t use personal information or common words as a password
    • Keep your passwords secure

    Q. What can I save in my Account?

    A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.

     

    Q. Can I save my delivery addresses?

    A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.

     

    Q. Can I save my contact details?

    A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.

     

    Q. Is my information secure?

    A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.

    Questions about your Orders

    Q. How do I know if my purchase has been confirmed?

    A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.

     

    Q. Can I see the status of my order in My Account?

    A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.

     

    Q. How do I track my order?

    A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.

     

    Q. How do I add items to my cart?

    A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.

    Questions about Payment

    Q. What payment methods are accepted?

    A. To bring you the best online shopping experience, we offer multiple payment methods:

    • Credit Card
    • Debit Card
    • 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
    • iBanking
    • Bank Transfer

    Q. Will I receive communication of my payment status?

    A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.

     

    Q. Will my credit card details be stored in My Account?

    A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.

     

    Q. Which credit cards are accepted for payment?

    A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.

    Questions about Returns & Refunds

    Q. Can I change/return my purchased product?

    A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:

    • All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
    • Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
    • Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
    • Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
    • In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).

    REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.

     

    Q. How soon can Sony process my return request?

    A. You will receive a response from Sony within 3 working days.

     

    Q. How do I get a refund?

    A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.

    If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.

    For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.

     

    Q. What if I change my mind?

    Please choose carefully as refunds and returns are not provided for change of mind.

     

    Q. Will my redeemed points be refunded if I cancel my order?

    A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.

      

    Questions about Delivery

    Q. How much does delivery cost?

    A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.

     

    Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?

    A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.

     

    Q. Do you ship overseas?

    A. Shipping is only available to customers within Thailand only.

     

    Q. What is the expected delivery time?

    A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.

    During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.

    REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.

     

    Q. What notifications will I get about delivery?

    A. Tracking and order numbers will be provided to the email address registered in your account.

     

    Q. What should I do if I have not received my item?

    A. Please contact us and provide us with your tracking and order number.

     

    Q. I ordered multiple items, but I only received partially. Where are my other items?

    A. Please contact us and provide us with your tracking and order number.

     

    Q. Can I prearrange the date I want to receive my delivery?

    A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.

     

    Q. Do you deliver during weekends and holidays?

    A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.

     

    Q. I have already ordered but need my order now, can Sony speed up the delivery?

    A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time. 

     

    Q. Can Sony deliver the items to my office?

    A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.

     

    Q. What if I am not at home when the package arrives?

    A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).

     

    Q. My goods were damaged while being delivered, what do I do?

    A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.

    Questions about your Wishlist

    Q. What is my Wishlist?

    A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.

     

    Q. How do I view or use my Wishlist?

    A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.

    Questions about Products

    Q. How do I get my product repaired?

    A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.

    Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.

     

    Q. What happens to my data on a product that is repaired?

    A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.

     

    Q. Are these products locally sourced, or parallel imported?

    A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.

    Questions about Coupon Codes

    Q. Can I use multiple coupon codes on the same order?

    A. You are only able to key in one coupon code per order.

     

    Q. How long is the coupon code valid for?

    A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.

     

    Q. Can I use a coupon code for my existing order?

    A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.

     

    Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?

    A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.

     

    Q. Why do I get a message saying my coupon code is invalid?

    A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.

     

    Q. What happens if my coupon code has expired?

    A. Once the coupon code has expired, it is no longer valid.

    Other commonly-asked Questions

    Q. How do I close my account?

    A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.

    To terminate your account, log in to your current account and follow the prompts.

     

    Q. How do I unsubscribe?

    A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.

  • Features
    Wider sound for better parties 

    Wider sound for better parties 

    The XE300 has a Line-Shape Diffuser that will help your sound reach further than ever. Plus, with its portable size and 24-hour battery life, it’s the perfect partner for your next party.

    Introducing the Line-Shape Diffuser

    Introducing the Line-Shape Diffuser

    Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.

    What the Line-Shape Diffuser does

    What the Line-Shape Diffuser does

    With the Line-Shape Diffuser, the sound spreads further to the front area of the speaker allowing you to enjoy the same sound quality whether you are at the front or to the side of the speaker. This means that everyone in your venue can dance to the same music feeling the same sound quality. A=Conventional Service Area B=Wider Service Area with Line-Shape Diffuser

    How it works

    How it works

    Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.

    What is the X-Balanced Speaker Unit?

    What is the X-Balanced Speaker Unit?

    Unlike the circular diaphragm in a conventional speaker unit, the newly developed X-Balanced Speaker Unit in the XE300 features a non-circular diaphragm which realises more sound pressure for a high-quality sound.

    Increasing sound pressure and reducing distortion

    Increasing sound pressure and reducing distortion

    The unit’s non-circular shape not only maximises the area of speaker diaphragm, increasing sound pressure for more punchy bass, it also reduces driver excursion while maintaining the same sound pressure, resulting in less distortion.

    Greater clarity and a wider sound stage

    Greater clarity and a wider sound stage

    In addition, the unit’s off-centre design and optimised weight balance help to enhance clarity and widen the sound stage.

    Dual passive radiators

    Dual passive radiators

    Dual passive radiators reproduce powerful bass notes.

    Water won’t stop you

    Water won’t stop you

    The XE300 is waterproof and even salt water resistant, so you'll have no worries by the sea or the pool, and there’s no problem washing it either.

    Don’t worry about dust

    Don’t worry about dust

    With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. 

    Party harder than ever

    Party harder than ever

    The XE300 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the XE300 will keep on working.

    24-hour battery and Ambient Noise Sensing

    24-hour battery and Ambient Noise Sensing

    The XE300 will give you 24-hours of play when the battery is fully charged, that means that a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

    Charge up in a hurry

    Charge up in a hurry

    If you find yourself a little short of time, don't worry. Quick charging will give you 70-minutes of play on just a 10-minute charge.

    Take care of your battery

    Take care of your battery

    The Battery Care feature helps you avoid overcharging and will keep your battery in optimum condition for longer. This feature can be turned on through the Sony | Music Center app.

    Enjoy improved call quality with Echo Cancelling

    Enjoy improved call quality with Echo Cancelling

    Have better meetings and calls with Echo Cancelling. This allows two people to talk at the same time without cutting either of them off. Plus, you can mute in an instant with the convenient MIC Mute button, right on the speaker. And with Multipoint Connection, two devices can be paired at the same time.

    Get things booming with Party Connect and Stereo Pair

    Get things booming with Party Connect and Stereo Pair

    With Party Connect you can combine up to 100 compatible wireless speakers with BLUETOOTH® technology and sync your music so everyone dances to the same beat. Or with Stereo Pair you can connect two speakers wirelessly for an epic stereo sound. Both features are activated in the Sony | Music Center app.

    USB Type-C® port

    USB Type-C® port

    Use a USB Type-C® cable to charge the XE300.

    Stand it up or on its side

    Stand it up or on its side

    With the recommended vertical layout, you can enjoy the full sound benefits of the Line-Shape Diffuser. And you can also lie it down, and enjoy the stereo audio playback using the Sony | Music Center app.

    Bluetooth® connection and Fast Pair

    Bluetooth® connection and Fast Pair

    With Google, the Sony XE300 enables quick effortless Bluetooth® pairing with your Android™ devices.

    Fun features with Fiestable

    Fun features with Fiestable

    Control fun features, such as Gesture control and DJ control.

    Sony | Music Center

    Sony | Music Center

    Optimise audio settings, select playlist, cue the next song, and control Party Connect. Manage your devices right from your phone with the Sony | Music Center app.

    Sustainability in mind

    Sustainability in mind

    Our products are not only designed to be stylish but also with the environment in mind. Recycled plastic developed especially for Sony is used in internal parts of XE300. Also, the individual packaging for XE300 comprises of no more than 5% plastic materials. These reflect Sony’s commitment to reducing the environmental impact of our products and practices.

  • Specifications

    Sound

    Speaker Type

    Full Range (Line-Shape Diffuser)

    Speaker Size

    Full Range: 49mm x 71mm

    Sound Modes

    Clear Audio+, DSEE,

    DSEE

    Yes

    Custom EQ

    Bass/Mid/Treble

    Size & Weight

    Dimensions (W x H x D)

    Approx. 105mm x 238mm x 119mm

    Weight

    Approx. 1.3kg

    Wireless Connections

    Hands-Free Function

    Yes

    Bluetooth

    Communication System

    Version.5.2

    Max. Communication Range

    Approx.30m

    Compatible Profiles

    A2DP, AVRCP, HFP, HSP, SPP

    Supported Codecs

    SBC, AAC, LDAC

    Frequency Transmission Range

    20Hz-20,000Hz (with 44.1kHz sampling)

    Frequency Range

    2.4GHz band

    Interface

    Input and Output Terminals

    USB Type-C

    Application

    COMPATIBLE SMARTPHONE APPS

    Sony | Music Center / Fiestable

    General Features

    Battery Life

    Approx. 24H

    Power Supply

    Internal rechargeable battery

    Water Protection

    IP67

    Power Consumption

    7.5W *Charging 1.5A

    Eco and energy saving

    Power Consumption (Standby Mode)

    0.3W

  • Highlight

    Wider sound with Line-Shape Diffuser

    Sound

    Full Range (Line-Shape Diffuser)

    X-Balanced Speaker Unit for powerful and clear sound

    Size & Weight

    Approx. 105mm x 238mm x 119mm

    IP67 water resistant and dustproof

    Wireless Connections

    Yes

    24 hours of battery life and quick charging

    Bluetooth

    Version.5.2

    Portable size you can take anywhere

    Interface

    USB Type-C

  • Support
  • Overview
    ลำโพง XE300 เหมาะสำหรับการนำเสียงคุณภาพมาสู่ปาร์ตี้ของคุณ Line-Shape Diffuser ส่งเสียงกว้างไปรอบทิศทางโดยไม่ทำให้คุณภาพด้อยลง และด้วยระยะเวลาการใช้งานแบตเตอรี่ที่ยาวนาน ขนาดพกพา และความทนทานอันน่าทึ่ง ลำโพงนี้จึงเหมาะจะเป็นคู่หูคุณในงานปาร์ตี้ครั้งถัดไปเป็นอย่างยิ่ง ไม่ว่าจะที่ไหนก็แล้วแต่
  • Online Shopping FAQ

    Questions about your Account

    Q. What is a Sony Store account?

    A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.

     

    Q. How do I sign up for an account?

    A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.

     

    Q. How do I log into my account?

    A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.

     

    Q. How can I change my registered email address?

    A. Please log in to your existing account and click on “Edit Profile” to update your details.

     

    Q. How do I reset my password?

    A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.

     

    Q. What are some tips about passwords, privacy and safety?

    A. Here is some information about passwords and privacy.

    To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:

    • 8 to 20 characters long
    • One lower case letter
    • One upper case letter
    • One number
    • One special character
    • No spaces

    Tips for your personal safety:

    • Don’t use personal information or common words as a password
    • Keep your passwords secure

    Q. What can I save in my Account?

    A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.

     

    Q. Can I save my delivery addresses?

    A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.

     

    Q. Can I save my contact details?

    A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.

     

    Q. Is my information secure?

    A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.

    Questions about your Orders

    Q. How do I know if my purchase has been confirmed?

    A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.

     

    Q. Can I see the status of my order in My Account?

    A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.

     

    Q. How do I track my order?

    A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.

     

    Q. How do I add items to my cart?

    A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.

    Questions about Payment

    Q. What payment methods are accepted?

    A. To bring you the best online shopping experience, we offer multiple payment methods:

    • Credit Card
    • Debit Card
    • 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
    • iBanking
    • Bank Transfer

    Q. Will I receive communication of my payment status?

    A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.

     

    Q. Will my credit card details be stored in My Account?

    A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.

     

    Q. Which credit cards are accepted for payment?

    A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.

    Questions about Returns & Refunds

    Q. Can I change/return my purchased product?

    A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:

    • All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
    • Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
    • Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
    • Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
    • In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).

    REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.

     

    Q. How soon can Sony process my return request?

    A. You will receive a response from Sony within 3 working days.

     

    Q. How do I get a refund?

    A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.

    If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.

    For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.

     

    Q. What if I change my mind?

    Please choose carefully as refunds and returns are not provided for change of mind.

     

    Q. Will my redeemed points be refunded if I cancel my order?

    A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.

      

    Questions about Delivery

    Q. How much does delivery cost?

    A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.

     

    Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?

    A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.

     

    Q. Do you ship overseas?

    A. Shipping is only available to customers within Thailand only.

     

    Q. What is the expected delivery time?

    A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.

    During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.

    REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.

     

    Q. What notifications will I get about delivery?

    A. Tracking and order numbers will be provided to the email address registered in your account.

     

    Q. What should I do if I have not received my item?

    A. Please contact us and provide us with your tracking and order number.

     

    Q. I ordered multiple items, but I only received partially. Where are my other items?

    A. Please contact us and provide us with your tracking and order number.

     

    Q. Can I prearrange the date I want to receive my delivery?

    A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.

     

    Q. Do you deliver during weekends and holidays?

    A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.

     

    Q. I have already ordered but need my order now, can Sony speed up the delivery?

    A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time. 

     

    Q. Can Sony deliver the items to my office?

    A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.

     

    Q. What if I am not at home when the package arrives?

    A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).

     

    Q. My goods were damaged while being delivered, what do I do?

    A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.

    Questions about your Wishlist

    Q. What is my Wishlist?

    A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.

     

    Q. How do I view or use my Wishlist?

    A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.

    Questions about Products

    Q. How do I get my product repaired?

    A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.

    Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.

     

    Q. What happens to my data on a product that is repaired?

    A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.

     

    Q. Are these products locally sourced, or parallel imported?

    A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.

    Questions about Coupon Codes

    Q. Can I use multiple coupon codes on the same order?

    A. You are only able to key in one coupon code per order.

     

    Q. How long is the coupon code valid for?

    A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.

     

    Q. Can I use a coupon code for my existing order?

    A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.

     

    Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?

    A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.

     

    Q. Why do I get a message saying my coupon code is invalid?

    A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.

     

    Q. What happens if my coupon code has expired?

    A. Once the coupon code has expired, it is no longer valid.

    Other commonly-asked Questions

    Q. How do I close my account?

    A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.

    To terminate your account, log in to your current account and follow the prompts.

     

    Q. How do I unsubscribe?

    A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.

  • Features
    Wider sound for better parties 

    Wider sound for better parties 

    The XE300 has a Line-Shape Diffuser that will help your sound reach further than ever. Plus, with its portable size and 24-hour battery life, it’s the perfect partner for your next party.

    Introducing the Line-Shape Diffuser

    Introducing the Line-Shape Diffuser

    Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.

    What the Line-Shape Diffuser does

    What the Line-Shape Diffuser does

    With the Line-Shape Diffuser, the sound spreads further to the front area of the speaker allowing you to enjoy the same sound quality whether you are at the front or to the side of the speaker. This means that everyone in your venue can dance to the same music feeling the same sound quality. A=Conventional Service Area B=Wider Service Area with Line-Shape Diffuser

    How it works

    How it works

    Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.

    What is the X-Balanced Speaker Unit?

    What is the X-Balanced Speaker Unit?

    Unlike the circular diaphragm in a conventional speaker unit, the newly developed X-Balanced Speaker Unit in the XE300 features a non-circular diaphragm which realises more sound pressure for a high-quality sound.

    Increasing sound pressure and reducing distortion

    Increasing sound pressure and reducing distortion

    The unit’s non-circular shape not only maximises the area of speaker diaphragm, increasing sound pressure for more punchy bass, it also reduces driver excursion while maintaining the same sound pressure, resulting in less distortion.

    Greater clarity and a wider sound stage

    Greater clarity and a wider sound stage

    In addition, the unit’s off-centre design and optimised weight balance help to enhance clarity and widen the sound stage.

    Dual passive radiators

    Dual passive radiators

    Dual passive radiators reproduce powerful bass notes.

    Water won’t stop you

    Water won’t stop you

    The XE300 is waterproof and even salt water resistant, so you'll have no worries by the sea or the pool, and there’s no problem washing it either.

    Don’t worry about dust

    Don’t worry about dust

    With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. 

    Party harder than ever

    Party harder than ever

    The XE300 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the XE300 will keep on working.

    24-hour battery and Ambient Noise Sensing

    24-hour battery and Ambient Noise Sensing

    The XE300 will give you 24-hours of play when the battery is fully charged, that means that a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

    Charge up in a hurry

    Charge up in a hurry

    If you find yourself a little short of time, don't worry. Quick charging will give you 70-minutes of play on just a 10-minute charge.

    Take care of your battery

    Take care of your battery

    The Battery Care feature helps you avoid overcharging and will keep your battery in optimum condition for longer. This feature can be turned on through the Sony | Music Center app.

    Enjoy improved call quality with Echo Cancelling

    Enjoy improved call quality with Echo Cancelling

    Have better meetings and calls with Echo Cancelling. This allows two people to talk at the same time without cutting either of them off. Plus, you can mute in an instant with the convenient MIC Mute button, right on the speaker. And with Multipoint Connection, two devices can be paired at the same time.

    Get things booming with Party Connect and Stereo Pair

    Get things booming with Party Connect and Stereo Pair

    With Party Connect you can combine up to 100 compatible wireless speakers with BLUETOOTH® technology and sync your music so everyone dances to the same beat. Or with Stereo Pair you can connect two speakers wirelessly for an epic stereo sound. Both features are activated in the Sony | Music Center app.

    USB Type-C® port

    USB Type-C® port

    Use a USB Type-C® cable to charge the XE300.

    Stand it up or on its side

    Stand it up or on its side

    With the recommended vertical layout, you can enjoy the full sound benefits of the Line-Shape Diffuser. And you can also lie it down, and enjoy the stereo audio playback using the Sony | Music Center app.

    Bluetooth® connection and Fast Pair

    Bluetooth® connection and Fast Pair

    With Google, the Sony XE300 enables quick effortless Bluetooth® pairing with your Android™ devices.

    Fun features with Fiestable

    Fun features with Fiestable

    Control fun features, such as Gesture control and DJ control.

    Sony | Music Center

    Sony | Music Center

    Optimise audio settings, select playlist, cue the next song, and control Party Connect. Manage your devices right from your phone with the Sony | Music Center app.

    Sustainability in mind

    Sustainability in mind

    Our products are not only designed to be stylish but also with the environment in mind. Recycled plastic developed especially for Sony is used in internal parts of XE300. Also, the individual packaging for XE300 comprises of no more than 5% plastic materials. These reflect Sony’s commitment to reducing the environmental impact of our products and practices.

  • Highlight

    Wider sound with Line-Shape Diffuser

    Sound

    Full Range (Line-Shape Diffuser)

    X-Balanced Speaker Unit for powerful and clear sound

    Size & Weight

    Approx. 105mm x 238mm x 119mm

    IP67 water resistant and dustproof

    Wireless Connections

    Yes

    24 hours of battery life and quick charging

    Bluetooth

    Version.5.2

    Portable size you can take anywhere

    Interface

    USB Type-C

  • Specifications

    Sound

    Speaker Type

    Full Range (Line-Shape Diffuser)

    Speaker Size

    Full Range: 49mm x 71mm

    Sound Modes

    Clear Audio+, DSEE,

    DSEE

    Yes

    Custom EQ

    Bass/Mid/Treble

    Size & Weight

    Dimensions (W x H x D)

    Approx. 105mm x 238mm x 119mm

    Weight

    Approx. 1.3kg

    Wireless Connections

    Hands-Free Function

    Yes

    Bluetooth

    Communication System

    Version.5.2

    Max. Communication Range

    Approx.30m

    Compatible Profiles

    A2DP, AVRCP, HFP, HSP, SPP

    Supported Codecs

    SBC, AAC, LDAC

    Frequency Transmission Range

    20Hz-20,000Hz (with 44.1kHz sampling)

    Frequency Range

    2.4GHz band

    Interface

    Input and Output Terminals

    USB Type-C

    Application

    COMPATIBLE SMARTPHONE APPS

    Sony | Music Center / Fiestable

    General Features

    Battery Life

    Approx. 24H

    Power Supply

    Internal rechargeable battery

    Water Protection

    IP67

    Power Consumption

    7.5W *Charging 1.5A

    Eco and energy saving

    Power Consumption (Standby Mode)

    0.3W

  • Support
  • Overview
    ลำโพง XE300 เหมาะสำหรับการนำเสียงคุณภาพมาสู่ปาร์ตี้ของคุณ Line-Shape Diffuser ส่งเสียงกว้างไปรอบทิศทางโดยไม่ทำให้คุณภาพด้อยลง และด้วยระยะเวลาการใช้งานแบตเตอรี่ที่ยาวนาน ขนาดพกพา และความทนทานอันน่าทึ่ง ลำโพงนี้จึงเหมาะจะเป็นคู่หูคุณในงานปาร์ตี้ครั้งถัดไปเป็นอย่างยิ่ง ไม่ว่าจะที่ไหนก็แล้วแต่
  • Online Shopping FAQ

    Questions about your Account

    Q. What is a Sony Store account?

    A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.

     

    Q. How do I sign up for an account?

    A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.

     

    Q. How do I log into my account?

    A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.

     

    Q. How can I change my registered email address?

    A. Please log in to your existing account and click on “Edit Profile” to update your details.

     

    Q. How do I reset my password?

    A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.

     

    Q. What are some tips about passwords, privacy and safety?

    A. Here is some information about passwords and privacy.

    To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:

    • 8 to 20 characters long
    • One lower case letter
    • One upper case letter
    • One number
    • One special character
    • No spaces

    Tips for your personal safety:

    • Don’t use personal information or common words as a password
    • Keep your passwords secure

    Q. What can I save in my Account?

    A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.

     

    Q. Can I save my delivery addresses?

    A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.

     

    Q. Can I save my contact details?

    A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.

     

    Q. Is my information secure?

    A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.

    Questions about your Orders

    Q. How do I know if my purchase has been confirmed?

    A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.

     

    Q. Can I see the status of my order in My Account?

    A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.

     

    Q. How do I track my order?

    A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.

     

    Q. How do I add items to my cart?

    A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.

    Questions about Payment

    Q. What payment methods are accepted?

    A. To bring you the best online shopping experience, we offer multiple payment methods:

    • Credit Card
    • Debit Card
    • 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
    • iBanking
    • Bank Transfer

    Q. Will I receive communication of my payment status?

    A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.

     

    Q. Will my credit card details be stored in My Account?

    A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.

     

    Q. Which credit cards are accepted for payment?

    A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.

    Questions about Returns & Refunds

    Q. Can I change/return my purchased product?

    A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:

    • All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
    • Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
    • Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
    • Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
    • In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).

    REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.

     

    Q. How soon can Sony process my return request?

    A. You will receive a response from Sony within 3 working days.

     

    Q. How do I get a refund?

    A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.

    If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.

    For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.

     

    Q. What if I change my mind?

    Please choose carefully as refunds and returns are not provided for change of mind.

     

    Q. Will my redeemed points be refunded if I cancel my order?

    A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.

      

    Questions about Delivery

    Q. How much does delivery cost?

    A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.

     

    Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?

    A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.

     

    Q. Do you ship overseas?

    A. Shipping is only available to customers within Thailand only.

     

    Q. What is the expected delivery time?

    A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.

    During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.

    REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.

     

    Q. What notifications will I get about delivery?

    A. Tracking and order numbers will be provided to the email address registered in your account.

     

    Q. What should I do if I have not received my item?

    A. Please contact us and provide us with your tracking and order number.

     

    Q. I ordered multiple items, but I only received partially. Where are my other items?

    A. Please contact us and provide us with your tracking and order number.

     

    Q. Can I prearrange the date I want to receive my delivery?

    A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.

     

    Q. Do you deliver during weekends and holidays?

    A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.

     

    Q. I have already ordered but need my order now, can Sony speed up the delivery?

    A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time. 

     

    Q. Can Sony deliver the items to my office?

    A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.

     

    Q. What if I am not at home when the package arrives?

    A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).

     

    Q. My goods were damaged while being delivered, what do I do?

    A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.

    Questions about your Wishlist

    Q. What is my Wishlist?

    A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.

     

    Q. How do I view or use my Wishlist?

    A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.

    Questions about Products

    Q. How do I get my product repaired?

    A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.

    Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.

     

    Q. What happens to my data on a product that is repaired?

    A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.

     

    Q. Are these products locally sourced, or parallel imported?

    A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.

    Questions about Coupon Codes

    Q. Can I use multiple coupon codes on the same order?

    A. You are only able to key in one coupon code per order.

     

    Q. How long is the coupon code valid for?

    A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.

     

    Q. Can I use a coupon code for my existing order?

    A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.

     

    Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?

    A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.

     

    Q. Why do I get a message saying my coupon code is invalid?

    A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.

     

    Q. What happens if my coupon code has expired?

    A. Once the coupon code has expired, it is no longer valid.

    Other commonly-asked Questions

    Q. How do I close my account?

    A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.

    To terminate your account, log in to your current account and follow the prompts.

     

    Q. How do I unsubscribe?

    A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.

  • Highlight

    Wider sound with Line-Shape Diffuser

    Sound

    Full Range (Line-Shape Diffuser)

    X-Balanced Speaker Unit for powerful and clear sound

    Size & Weight

    Approx. 105mm x 238mm x 119mm

    IP67 water resistant and dustproof

    Wireless Connections

    Yes

    24 hours of battery life and quick charging

    Bluetooth

    Version.5.2

    Portable size you can take anywhere

    Interface

    USB Type-C

  • Features
    Wider sound for better parties 

    Wider sound for better parties 

    The XE300 has a Line-Shape Diffuser that will help your sound reach further than ever. Plus, with its portable size and 24-hour battery life, it’s the perfect partner for your next party.

    Introducing the Line-Shape Diffuser

    Introducing the Line-Shape Diffuser

    Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.

    What the Line-Shape Diffuser does

    What the Line-Shape Diffuser does

    With the Line-Shape Diffuser, the sound spreads further to the front area of the speaker allowing you to enjoy the same sound quality whether you are at the front or to the side of the speaker. This means that everyone in your venue can dance to the same music feeling the same sound quality. A=Conventional Service Area B=Wider Service Area with Line-Shape Diffuser

    How it works

    How it works

    Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.

    What is the X-Balanced Speaker Unit?

    What is the X-Balanced Speaker Unit?

    Unlike the circular diaphragm in a conventional speaker unit, the newly developed X-Balanced Speaker Unit in the XE300 features a non-circular diaphragm which realises more sound pressure for a high-quality sound.

    Increasing sound pressure and reducing distortion

    Increasing sound pressure and reducing distortion

    The unit’s non-circular shape not only maximises the area of speaker diaphragm, increasing sound pressure for more punchy bass, it also reduces driver excursion while maintaining the same sound pressure, resulting in less distortion.

    Greater clarity and a wider sound stage

    Greater clarity and a wider sound stage

    In addition, the unit’s off-centre design and optimised weight balance help to enhance clarity and widen the sound stage.

    Dual passive radiators

    Dual passive radiators

    Dual passive radiators reproduce powerful bass notes.

    Water won’t stop you

    Water won’t stop you

    The XE300 is waterproof and even salt water resistant, so you'll have no worries by the sea or the pool, and there’s no problem washing it either.

    Don’t worry about dust

    Don’t worry about dust

    With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. 

    Party harder than ever

    Party harder than ever

    The XE300 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the XE300 will keep on working.

    24-hour battery and Ambient Noise Sensing

    24-hour battery and Ambient Noise Sensing

    The XE300 will give you 24-hours of play when the battery is fully charged, that means that a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

    Charge up in a hurry

    Charge up in a hurry

    If you find yourself a little short of time, don't worry. Quick charging will give you 70-minutes of play on just a 10-minute charge.

    Take care of your battery

    Take care of your battery

    The Battery Care feature helps you avoid overcharging and will keep your battery in optimum condition for longer. This feature can be turned on through the Sony | Music Center app.

    Enjoy improved call quality with Echo Cancelling

    Enjoy improved call quality with Echo Cancelling

    Have better meetings and calls with Echo Cancelling. This allows two people to talk at the same time without cutting either of them off. Plus, you can mute in an instant with the convenient MIC Mute button, right on the speaker. And with Multipoint Connection, two devices can be paired at the same time.

    Get things booming with Party Connect and Stereo Pair

    Get things booming with Party Connect and Stereo Pair

    With Party Connect you can combine up to 100 compatible wireless speakers with BLUETOOTH® technology and sync your music so everyone dances to the same beat. Or with Stereo Pair you can connect two speakers wirelessly for an epic stereo sound. Both features are activated in the Sony | Music Center app.

    USB Type-C® port

    USB Type-C® port

    Use a USB Type-C® cable to charge the XE300.

    Stand it up or on its side

    Stand it up or on its side

    With the recommended vertical layout, you can enjoy the full sound benefits of the Line-Shape Diffuser. And you can also lie it down, and enjoy the stereo audio playback using the Sony | Music Center app.

    Bluetooth® connection and Fast Pair

    Bluetooth® connection and Fast Pair

    With Google, the Sony XE300 enables quick effortless Bluetooth® pairing with your Android™ devices.

    Fun features with Fiestable

    Fun features with Fiestable

    Control fun features, such as Gesture control and DJ control.

    Sony | Music Center

    Sony | Music Center

    Optimise audio settings, select playlist, cue the next song, and control Party Connect. Manage your devices right from your phone with the Sony | Music Center app.

    Sustainability in mind

    Sustainability in mind

    Our products are not only designed to be stylish but also with the environment in mind. Recycled plastic developed especially for Sony is used in internal parts of XE300. Also, the individual packaging for XE300 comprises of no more than 5% plastic materials. These reflect Sony’s commitment to reducing the environmental impact of our products and practices.

  • Specifications

    Sound

    Speaker Type

    Full Range (Line-Shape Diffuser)

    Speaker Size

    Full Range: 49mm x 71mm

    Sound Modes

    Clear Audio+, DSEE,

    DSEE

    Yes

    Custom EQ

    Bass/Mid/Treble

    Size & Weight

    Dimensions (W x H x D)

    Approx. 105mm x 238mm x 119mm

    Weight

    Approx. 1.3kg

    Wireless Connections

    Hands-Free Function

    Yes

    Bluetooth

    Communication System

    Version.5.2

    Max. Communication Range

    Approx.30m

    Compatible Profiles

    A2DP, AVRCP, HFP, HSP, SPP

    Supported Codecs

    SBC, AAC, LDAC

    Frequency Transmission Range

    20Hz-20,000Hz (with 44.1kHz sampling)

    Frequency Range

    2.4GHz band

    Interface

    Input and Output Terminals

    USB Type-C

    Application

    COMPATIBLE SMARTPHONE APPS

    Sony | Music Center / Fiestable

    General Features

    Battery Life

    Approx. 24H

    Power Supply

    Internal rechargeable battery

    Water Protection

    IP67

    Power Consumption

    7.5W *Charging 1.5A

    Eco and energy saving

    Power Consumption (Standby Mode)

    0.3W

  • Support
  • Overview
    • Overview
      ลำโพง XE300 เหมาะสำหรับการนำเสียงคุณภาพมาสู่ปาร์ตี้ของคุณ Line-Shape Diffuser ส่งเสียงกว้างไปรอบทิศทางโดยไม่ทำให้คุณภาพด้อยลง และด้วยระยะเวลาการใช้งานแบตเตอรี่ที่ยาวนาน ขนาดพกพา และความทนทานอันน่าทึ่ง ลำโพงนี้จึงเหมาะจะเป็นคู่หูคุณในงานปาร์ตี้ครั้งถัดไปเป็นอย่างยิ่ง ไม่ว่าจะที่ไหนก็แล้วแต่
  • Online Shopping FAQ
    • Online Shopping FAQ

      Questions about your Account

      Q. What is a Sony Store account?

      A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.

       

      Q. How do I sign up for an account?

      A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.

       

      Q. How do I log into my account?

      A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.

       

      Q. How can I change my registered email address?

      A. Please log in to your existing account and click on “Edit Profile” to update your details.

       

      Q. How do I reset my password?

      A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.

       

      Q. What are some tips about passwords, privacy and safety?

      A. Here is some information about passwords and privacy.

      To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:

      • 8 to 20 characters long
      • One lower case letter
      • One upper case letter
      • One number
      • One special character
      • No spaces

      Tips for your personal safety:

      • Don’t use personal information or common words as a password
      • Keep your passwords secure

      Q. What can I save in my Account?

      A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.

       

      Q. Can I save my delivery addresses?

      A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.

       

      Q. Can I save my contact details?

      A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.

       

      Q. Is my information secure?

      A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.

      Questions about your Orders

      Q. How do I know if my purchase has been confirmed?

      A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.

       

      Q. Can I see the status of my order in My Account?

      A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.

       

      Q. How do I track my order?

      A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.

       

      Q. How do I add items to my cart?

      A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.

      Questions about Payment

      Q. What payment methods are accepted?

      A. To bring you the best online shopping experience, we offer multiple payment methods:

      • Credit Card
      • Debit Card
      • 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
      • iBanking
      • Bank Transfer

      Q. Will I receive communication of my payment status?

      A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.

       

      Q. Will my credit card details be stored in My Account?

      A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.

       

      Q. Which credit cards are accepted for payment?

      A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.

      Questions about Returns & Refunds

      Q. Can I change/return my purchased product?

      A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:

      • All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
      • Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
      • Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
      • Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
      • In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).

      REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.

       

      Q. How soon can Sony process my return request?

      A. You will receive a response from Sony within 3 working days.

       

      Q. How do I get a refund?

      A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.

      If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.

      For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.

       

      Q. What if I change my mind?

      Please choose carefully as refunds and returns are not provided for change of mind.

       

      Q. Will my redeemed points be refunded if I cancel my order?

      A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.

        

      Questions about Delivery

      Q. How much does delivery cost?

      A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.

       

      Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?

      A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.

       

      Q. Do you ship overseas?

      A. Shipping is only available to customers within Thailand only.

       

      Q. What is the expected delivery time?

      A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.

      During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.

      REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.

       

      Q. What notifications will I get about delivery?

      A. Tracking and order numbers will be provided to the email address registered in your account.

       

      Q. What should I do if I have not received my item?

      A. Please contact us and provide us with your tracking and order number.

       

      Q. I ordered multiple items, but I only received partially. Where are my other items?

      A. Please contact us and provide us with your tracking and order number.

       

      Q. Can I prearrange the date I want to receive my delivery?

      A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.

       

      Q. Do you deliver during weekends and holidays?

      A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.

       

      Q. I have already ordered but need my order now, can Sony speed up the delivery?

      A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time. 

       

      Q. Can Sony deliver the items to my office?

      A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.

       

      Q. What if I am not at home when the package arrives?

      A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).

       

      Q. My goods were damaged while being delivered, what do I do?

      A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.

      Questions about your Wishlist

      Q. What is my Wishlist?

      A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.

       

      Q. How do I view or use my Wishlist?

      A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.

      Questions about Products

      Q. How do I get my product repaired?

      A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.

      Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.

       

      Q. What happens to my data on a product that is repaired?

      A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.

       

      Q. Are these products locally sourced, or parallel imported?

      A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.

      Questions about Coupon Codes

      Q. Can I use multiple coupon codes on the same order?

      A. You are only able to key in one coupon code per order.

       

      Q. How long is the coupon code valid for?

      A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.

       

      Q. Can I use a coupon code for my existing order?

      A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.

       

      Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?

      A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.

       

      Q. Why do I get a message saying my coupon code is invalid?

      A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.

       

      Q. What happens if my coupon code has expired?

      A. Once the coupon code has expired, it is no longer valid.

      Other commonly-asked Questions

      Q. How do I close my account?

      A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.

      To terminate your account, log in to your current account and follow the prompts.

       

      Q. How do I unsubscribe?

      A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.

  • Reviews
    • Reviews
  • Features
    • Features
      Wider sound for better parties 

      Wider sound for better parties 

      The XE300 has a Line-Shape Diffuser that will help your sound reach further than ever. Plus, with its portable size and 24-hour battery life, it’s the perfect partner for your next party.

      Introducing the Line-Shape Diffuser

      Introducing the Line-Shape Diffuser

      Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.

      What the Line-Shape Diffuser does

      What the Line-Shape Diffuser does

      With the Line-Shape Diffuser, the sound spreads further to the front area of the speaker allowing you to enjoy the same sound quality whether you are at the front or to the side of the speaker. This means that everyone in your venue can dance to the same music feeling the same sound quality. A=Conventional Service Area B=Wider Service Area with Line-Shape Diffuser

      How it works

      How it works

      Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.

      What is the X-Balanced Speaker Unit?

      What is the X-Balanced Speaker Unit?

      Unlike the circular diaphragm in a conventional speaker unit, the newly developed X-Balanced Speaker Unit in the XE300 features a non-circular diaphragm which realises more sound pressure for a high-quality sound.

      Increasing sound pressure and reducing distortion

      Increasing sound pressure and reducing distortion

      The unit’s non-circular shape not only maximises the area of speaker diaphragm, increasing sound pressure for more punchy bass, it also reduces driver excursion while maintaining the same sound pressure, resulting in less distortion.

      Greater clarity and a wider sound stage

      Greater clarity and a wider sound stage

      In addition, the unit’s off-centre design and optimised weight balance help to enhance clarity and widen the sound stage.

      Dual passive radiators

      Dual passive radiators

      Dual passive radiators reproduce powerful bass notes.

      Water won’t stop you

      Water won’t stop you

      The XE300 is waterproof and even salt water resistant, so you'll have no worries by the sea or the pool, and there’s no problem washing it either.

      Don’t worry about dust

      Don’t worry about dust

      With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. 

      Party harder than ever

      Party harder than ever

      The XE300 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the XE300 will keep on working.

      24-hour battery and Ambient Noise Sensing

      24-hour battery and Ambient Noise Sensing

      The XE300 will give you 24-hours of play when the battery is fully charged, that means that a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

      Charge up in a hurry

      Charge up in a hurry

      If you find yourself a little short of time, don't worry. Quick charging will give you 70-minutes of play on just a 10-minute charge.

      Take care of your battery

      Take care of your battery

      The Battery Care feature helps you avoid overcharging and will keep your battery in optimum condition for longer. This feature can be turned on through the Sony | Music Center app.

      Enjoy improved call quality with Echo Cancelling

      Enjoy improved call quality with Echo Cancelling

      Have better meetings and calls with Echo Cancelling. This allows two people to talk at the same time without cutting either of them off. Plus, you can mute in an instant with the convenient MIC Mute button, right on the speaker. And with Multipoint Connection, two devices can be paired at the same time.

      Get things booming with Party Connect and Stereo Pair

      Get things booming with Party Connect and Stereo Pair

      With Party Connect you can combine up to 100 compatible wireless speakers with BLUETOOTH® technology and sync your music so everyone dances to the same beat. Or with Stereo Pair you can connect two speakers wirelessly for an epic stereo sound. Both features are activated in the Sony | Music Center app.

      USB Type-C® port

      USB Type-C® port

      Use a USB Type-C® cable to charge the XE300.

      Stand it up or on its side

      Stand it up or on its side

      With the recommended vertical layout, you can enjoy the full sound benefits of the Line-Shape Diffuser. And you can also lie it down, and enjoy the stereo audio playback using the Sony | Music Center app.

      Bluetooth® connection and Fast Pair

      Bluetooth® connection and Fast Pair

      With Google, the Sony XE300 enables quick effortless Bluetooth® pairing with your Android™ devices.

      Fun features with Fiestable

      Fun features with Fiestable

      Control fun features, such as Gesture control and DJ control.

      Sony | Music Center

      Sony | Music Center

      Optimise audio settings, select playlist, cue the next song, and control Party Connect. Manage your devices right from your phone with the Sony | Music Center app.

      Sustainability in mind

      Sustainability in mind

      Our products are not only designed to be stylish but also with the environment in mind. Recycled plastic developed especially for Sony is used in internal parts of XE300. Also, the individual packaging for XE300 comprises of no more than 5% plastic materials. These reflect Sony’s commitment to reducing the environmental impact of our products and practices.

  • Specifications
    • Specifications

      Sound

      Speaker Type

      Full Range (Line-Shape Diffuser)

      Speaker Size

      Full Range: 49mm x 71mm

      Sound Modes

      Clear Audio+, DSEE,

      DSEE

      Yes

      Custom EQ

      Bass/Mid/Treble

      Size & Weight

      Dimensions (W x H x D)

      Approx. 105mm x 238mm x 119mm

      Weight

      Approx. 1.3kg

      Wireless Connections

      Hands-Free Function

      Yes

      Bluetooth

      Communication System

      Version.5.2

      Max. Communication Range

      Approx.30m

      Compatible Profiles

      A2DP, AVRCP, HFP, HSP, SPP

      Supported Codecs

      SBC, AAC, LDAC

      Frequency Transmission Range

      20Hz-20,000Hz (with 44.1kHz sampling)

      Frequency Range

      2.4GHz band

      Interface

      Input and Output Terminals

      USB Type-C

      Application

      COMPATIBLE SMARTPHONE APPS

      Sony | Music Center / Fiestable

      General Features

      Battery Life

      Approx. 24H

      Power Supply

      Internal rechargeable battery

      Water Protection

      IP67

      Power Consumption

      7.5W *Charging 1.5A

      Eco and energy saving

      Power Consumption (Standby Mode)

      0.3W

  • Highlight
    • Highlight

      Wider sound with Line-Shape Diffuser

      Sound

      Full Range (Line-Shape Diffuser)

      X-Balanced Speaker Unit for powerful and clear sound

      Size & Weight

      Approx. 105mm x 238mm x 119mm

      IP67 water resistant and dustproof

      Wireless Connections

      Yes

      24 hours of battery life and quick charging

      Bluetooth

      Version.5.2

      Portable size you can take anywhere

      Interface

      USB Type-C

  • Support
  • Overview
    • Overview
      ลำโพง XE300 เหมาะสำหรับการนำเสียงคุณภาพมาสู่ปาร์ตี้ของคุณ Line-Shape Diffuser ส่งเสียงกว้างไปรอบทิศทางโดยไม่ทำให้คุณภาพด้อยลง และด้วยระยะเวลาการใช้งานแบตเตอรี่ที่ยาวนาน ขนาดพกพา และความทนทานอันน่าทึ่ง ลำโพงนี้จึงเหมาะจะเป็นคู่หูคุณในงานปาร์ตี้ครั้งถัดไปเป็นอย่างยิ่ง ไม่ว่าจะที่ไหนก็แล้วแต่
  • Online Shopping FAQ
    • Online Shopping FAQ

      Questions about your Account

      Q. What is a Sony Store account?

      A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.

       

      Q. How do I sign up for an account?

      A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.

       

      Q. How do I log into my account?

      A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.

       

      Q. How can I change my registered email address?

      A. Please log in to your existing account and click on “Edit Profile” to update your details.

       

      Q. How do I reset my password?

      A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.

       

      Q. What are some tips about passwords, privacy and safety?

      A. Here is some information about passwords and privacy.

      To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:

      • 8 to 20 characters long
      • One lower case letter
      • One upper case letter
      • One number
      • One special character
      • No spaces

      Tips for your personal safety:

      • Don’t use personal information or common words as a password
      • Keep your passwords secure

      Q. What can I save in my Account?

      A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.

       

      Q. Can I save my delivery addresses?

      A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.

       

      Q. Can I save my contact details?

      A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.

       

      Q. Is my information secure?

      A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.

      Questions about your Orders

      Q. How do I know if my purchase has been confirmed?

      A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.

       

      Q. Can I see the status of my order in My Account?

      A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.

       

      Q. How do I track my order?

      A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.

       

      Q. How do I add items to my cart?

      A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.

      Questions about Payment

      Q. What payment methods are accepted?

      A. To bring you the best online shopping experience, we offer multiple payment methods:

      • Credit Card
      • Debit Card
      • 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
      • iBanking
      • Bank Transfer

      Q. Will I receive communication of my payment status?

      A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.

       

      Q. Will my credit card details be stored in My Account?

      A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.

       

      Q. Which credit cards are accepted for payment?

      A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.

      Questions about Returns & Refunds

      Q. Can I change/return my purchased product?

      A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:

      • All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
      • Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
      • Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
      • Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
      • In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).

      REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.

       

      Q. How soon can Sony process my return request?

      A. You will receive a response from Sony within 3 working days.

       

      Q. How do I get a refund?

      A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.

      If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.

      For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.

       

      Q. What if I change my mind?

      Please choose carefully as refunds and returns are not provided for change of mind.

       

      Q. Will my redeemed points be refunded if I cancel my order?

      A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.

        

      Questions about Delivery

      Q. How much does delivery cost?

      A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.

       

      Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?

      A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.

       

      Q. Do you ship overseas?

      A. Shipping is only available to customers within Thailand only.

       

      Q. What is the expected delivery time?

      A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.

      During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.

      REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.

       

      Q. What notifications will I get about delivery?

      A. Tracking and order numbers will be provided to the email address registered in your account.

       

      Q. What should I do if I have not received my item?

      A. Please contact us and provide us with your tracking and order number.

       

      Q. I ordered multiple items, but I only received partially. Where are my other items?

      A. Please contact us and provide us with your tracking and order number.

       

      Q. Can I prearrange the date I want to receive my delivery?

      A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.

       

      Q. Do you deliver during weekends and holidays?

      A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.

       

      Q. I have already ordered but need my order now, can Sony speed up the delivery?

      A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time. 

       

      Q. Can Sony deliver the items to my office?

      A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.

       

      Q. What if I am not at home when the package arrives?

      A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).

       

      Q. My goods were damaged while being delivered, what do I do?

      A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.

      Questions about your Wishlist

      Q. What is my Wishlist?

      A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.

       

      Q. How do I view or use my Wishlist?

      A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.

      Questions about Products

      Q. How do I get my product repaired?

      A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.

      Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.

       

      Q. What happens to my data on a product that is repaired?

      A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.

       

      Q. Are these products locally sourced, or parallel imported?

      A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.

      Questions about Coupon Codes

      Q. Can I use multiple coupon codes on the same order?

      A. You are only able to key in one coupon code per order.

       

      Q. How long is the coupon code valid for?

      A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.

       

      Q. Can I use a coupon code for my existing order?

      A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.

       

      Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?

      A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.

       

      Q. Why do I get a message saying my coupon code is invalid?

      A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.

       

      Q. What happens if my coupon code has expired?

      A. Once the coupon code has expired, it is no longer valid.

      Other commonly-asked Questions

      Q. How do I close my account?

      A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.

      To terminate your account, log in to your current account and follow the prompts.

       

      Q. How do I unsubscribe?

      A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.

  • Reviews
    • Reviews
  • Features
    • Features
      Wider sound for better parties 

      Wider sound for better parties 

      The XE300 has a Line-Shape Diffuser that will help your sound reach further than ever. Plus, with its portable size and 24-hour battery life, it’s the perfect partner for your next party.

      Introducing the Line-Shape Diffuser

      Introducing the Line-Shape Diffuser

      Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.

      What the Line-Shape Diffuser does

      What the Line-Shape Diffuser does

      With the Line-Shape Diffuser, the sound spreads further to the front area of the speaker allowing you to enjoy the same sound quality whether you are at the front or to the side of the speaker. This means that everyone in your venue can dance to the same music feeling the same sound quality. A=Conventional Service Area B=Wider Service Area with Line-Shape Diffuser

      How it works

      How it works

      Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.

      What is the X-Balanced Speaker Unit?

      What is the X-Balanced Speaker Unit?

      Unlike the circular diaphragm in a conventional speaker unit, the newly developed X-Balanced Speaker Unit in the XE300 features a non-circular diaphragm which realises more sound pressure for a high-quality sound.

      Increasing sound pressure and reducing distortion

      Increasing sound pressure and reducing distortion

      The unit’s non-circular shape not only maximises the area of speaker diaphragm, increasing sound pressure for more punchy bass, it also reduces driver excursion while maintaining the same sound pressure, resulting in less distortion.

      Greater clarity and a wider sound stage

      Greater clarity and a wider sound stage

      In addition, the unit’s off-centre design and optimised weight balance help to enhance clarity and widen the sound stage.

      Dual passive radiators

      Dual passive radiators

      Dual passive radiators reproduce powerful bass notes.

      Water won’t stop you

      Water won’t stop you

      The XE300 is waterproof and even salt water resistant, so you'll have no worries by the sea or the pool, and there’s no problem washing it either.

      Don’t worry about dust

      Don’t worry about dust

      With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. 

      Party harder than ever

      Party harder than ever

      The XE300 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the XE300 will keep on working.

      24-hour battery and Ambient Noise Sensing

      24-hour battery and Ambient Noise Sensing

      The XE300 will give you 24-hours of play when the battery is fully charged, that means that a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

      Charge up in a hurry

      Charge up in a hurry

      If you find yourself a little short of time, don't worry. Quick charging will give you 70-minutes of play on just a 10-minute charge.

      Take care of your battery

      Take care of your battery

      The Battery Care feature helps you avoid overcharging and will keep your battery in optimum condition for longer. This feature can be turned on through the Sony | Music Center app.

      Enjoy improved call quality with Echo Cancelling

      Enjoy improved call quality with Echo Cancelling

      Have better meetings and calls with Echo Cancelling. This allows two people to talk at the same time without cutting either of them off. Plus, you can mute in an instant with the convenient MIC Mute button, right on the speaker. And with Multipoint Connection, two devices can be paired at the same time.

      Get things booming with Party Connect and Stereo Pair

      Get things booming with Party Connect and Stereo Pair

      With Party Connect you can combine up to 100 compatible wireless speakers with BLUETOOTH® technology and sync your music so everyone dances to the same beat. Or with Stereo Pair you can connect two speakers wirelessly for an epic stereo sound. Both features are activated in the Sony | Music Center app.

      USB Type-C® port

      USB Type-C® port

      Use a USB Type-C® cable to charge the XE300.

      Stand it up or on its side

      Stand it up or on its side

      With the recommended vertical layout, you can enjoy the full sound benefits of the Line-Shape Diffuser. And you can also lie it down, and enjoy the stereo audio playback using the Sony | Music Center app.

      Bluetooth® connection and Fast Pair

      Bluetooth® connection and Fast Pair

      With Google, the Sony XE300 enables quick effortless Bluetooth® pairing with your Android™ devices.

      Fun features with Fiestable

      Fun features with Fiestable

      Control fun features, such as Gesture control and DJ control.

      Sony | Music Center

      Sony | Music Center

      Optimise audio settings, select playlist, cue the next song, and control Party Connect. Manage your devices right from your phone with the Sony | Music Center app.

      Sustainability in mind

      Sustainability in mind

      Our products are not only designed to be stylish but also with the environment in mind. Recycled plastic developed especially for Sony is used in internal parts of XE300. Also, the individual packaging for XE300 comprises of no more than 5% plastic materials. These reflect Sony’s commitment to reducing the environmental impact of our products and practices.

  • Highlight
    • Highlight

      Wider sound with Line-Shape Diffuser

      Sound

      Full Range (Line-Shape Diffuser)

      X-Balanced Speaker Unit for powerful and clear sound

      Size & Weight

      Approx. 105mm x 238mm x 119mm

      IP67 water resistant and dustproof

      Wireless Connections

      Yes

      24 hours of battery life and quick charging

      Bluetooth

      Version.5.2

      Portable size you can take anywhere

      Interface

      USB Type-C

  • Specifications
    • Specifications

      Sound

      Speaker Type

      Full Range (Line-Shape Diffuser)

      Speaker Size

      Full Range: 49mm x 71mm

      Sound Modes

      Clear Audio+, DSEE,

      DSEE

      Yes

      Custom EQ

      Bass/Mid/Treble

      Size & Weight

      Dimensions (W x H x D)

      Approx. 105mm x 238mm x 119mm

      Weight

      Approx. 1.3kg

      Wireless Connections

      Hands-Free Function

      Yes

      Bluetooth

      Communication System

      Version.5.2

      Max. Communication Range

      Approx.30m

      Compatible Profiles

      A2DP, AVRCP, HFP, HSP, SPP

      Supported Codecs

      SBC, AAC, LDAC

      Frequency Transmission Range

      20Hz-20,000Hz (with 44.1kHz sampling)

      Frequency Range

      2.4GHz band

      Interface

      Input and Output Terminals

      USB Type-C

      Application

      COMPATIBLE SMARTPHONE APPS

      Sony | Music Center / Fiestable

      General Features

      Battery Life

      Approx. 24H

      Power Supply

      Internal rechargeable battery

      Water Protection

      IP67

      Power Consumption

      7.5W *Charging 1.5A

      Eco and energy saving

      Power Consumption (Standby Mode)

      0.3W

  • Support
  • Overview
    • Overview
      ลำโพง XE300 เหมาะสำหรับการนำเสียงคุณภาพมาสู่ปาร์ตี้ของคุณ Line-Shape Diffuser ส่งเสียงกว้างไปรอบทิศทางโดยไม่ทำให้คุณภาพด้อยลง และด้วยระยะเวลาการใช้งานแบตเตอรี่ที่ยาวนาน ขนาดพกพา และความทนทานอันน่าทึ่ง ลำโพงนี้จึงเหมาะจะเป็นคู่หูคุณในงานปาร์ตี้ครั้งถัดไปเป็นอย่างยิ่ง ไม่ว่าจะที่ไหนก็แล้วแต่
  • Online Shopping FAQ
    • Online Shopping FAQ

      Questions about your Account

      Q. What is a Sony Store account?

      A. Your Sony Store account qualifies you for membership with the My Sony program, and upon purchasing THB 5,000 in a month, you will also automatically qualify for the Sony Store Members program. Your account is what you use to sign in to Sony online services such as buying products online, lodging a product support request, receiving emails, participating in competitions or events and providing feedback about your products or these services. It makes your experiences with Sony more personal and relevant to you.

       

      Q. How do I sign up for an account?

      A. It is a free and easy process. Simply visit our registration page, key in your particulars and click on “Sign Up” to register. Please ensure that we give absolute priority to the security of your personal and financial information. For more details, please refer to our Privacy Policy.

       

      Q. How do I log into my account?

      A. Please visit our sign in page, key in your registered email address and password, and you are logged in. Forgot your password? No worries, click the forgot password option and follow the prompts.

       

      Q. How can I change my registered email address?

      A. Please log in to your existing account and click on “Edit Profile” to update your details.

       

      Q. How do I reset my password?

      A. Forgot your password? No worries, simply visit our login page, click the forgot password option and follow the prompts to reset your password. You may also log in to your existing account and click on “Edit Profile” to reset your password.

       

      Q. What are some tips about passwords, privacy and safety?

      A. Here is some information about passwords and privacy.

      To keep your account safe, we recommend a series of password strengthening measures. Your password will need to be:

      • 8 to 20 characters long
      • One lower case letter
      • One upper case letter
      • One number
      • One special character
      • No spaces

      Tips for your personal safety:

      • Don’t use personal information or common words as a password
      • Keep your passwords secure

      Q. What can I save in my Account?

      A. Currently you can save your favourite details such as delivery addresses and wishlist to make your online purchase easier. If you do not mind filling in further details of your advanced profile settings, we would be better able to deliver a customized experience to you based on your needs & wants.

       

      Q. Can I save my delivery addresses?

      A. Yes! You can save your preferred delivery addresses in your account section. Prefer a gift to be delivered to your home address? Or, headphones delivered straight to your workplace? It's easy! Simply keep these details saved to your account to help you speed through the checkout process.

       

      Q. Can I save my contact details?

      A. Yes! Your own account section will keep all your details in one place, so you can find them at your fingertips. Should you need to edit any details, click on “Edit Profile” to update your details.

       

      Q. Is my information secure?

      A. Absolutely, best practices have been used to make sure your information is secure at all times. Kindly refer to our privacy policy for more details.

      Questions about your Orders

      Q. How do I know if my purchase has been confirmed?

      A. Upon confirmation of your order, you will receive a confirmation email with the order number. Should you not receive this email confirmation, please contact us for more assistance.

       

      Q. Can I see the status of my order in My Account?

      A. Absolutely! Simply log in to your account and check out your existing orders under the “My Orders” section. Orders that have been shipped out will have a tracking number available.

       

      Q. How do I track my order?

      A. When your order has been shipped out, you will receive an email with your tracking number and order number, so keep an eye on your inbox. You may also get a call from our delivery team. Should there be any questions, please contact us and provide us with your tracking and order numbers.

       

      Q. How do I add items to my cart?

      A. Simply find the product that you wish to purchase and use the "Add to Cart" button. Items that are sold out may not be able to be purchased and will display a "Sold Out" badge. You can also proceed to your cart and update the quantities, or remove items, from your order.

      Questions about Payment

      Q. What payment methods are accepted?

      A. To bring you the best online shopping experience, we offer multiple payment methods:

      • Credit Card
      • Debit Card
      • 0% Installment Payment Plan (applicable for SCB Bank, Krungsri Bank, KTC and Bangkok Bank currently)
      • iBanking
      • Bank Transfer

      Q. Will I receive communication of my payment status?

      A. An email notification on whether your payment was successful will be sent to you once your order has been confirmed and verified.

       

      Q. Will my credit card details be stored in My Account?

      A. As we give absolute priority to the security of your personal and financial information, we do not request for you to store your credit card details nor do we store them.

       

      Q. Which credit cards are accepted for payment?

      A. Sony Store, Online accepts all major credit cards supported by VISA and MasterCard.

      Questions about Returns & Refunds

      Q. Can I change/return my purchased product?

      A. Should you not be satisfied with the purchased product or you've received your order wrongly, please check out the returns process below:

      • All products must be purchased from Sony Store Online (Thailand). Receipt / tax invoice with the trackable order number is required.
      • Returns and/or exchanges are only available for products that are deemed to be damaged in transit (ie: before you received it). In case of defective or out of order goods, goods return must be done within 7 days of receiving. After 7 days, goods return will not be accepted.
      • Products must be returned in the original packaging, and should include any free gifts, warranties, manuals, and other accessories that came together with your item.
      • Shipping and handling fees cannot be refunded unless a replacement item is shipped out due to being damaged in transit, or faulty when opened.
      • In case of refund, it will be based on value of the product at the date of sale only (per the price on the receipt).

      REMARKS: The company reserves the right to refuse any goods return or refund if the case does not meet the above requirements.

       

      Q. How soon can Sony process my return request?

      A. You will receive a response from Sony within 3 working days.

       

      Q. How do I get a refund?

      A. If deemed faulty or damaged before you received your order, Sony will happily replace your purchase with a new item. No additional shipping charges will be added to your order and we’ll help arrange for the replacement to be shipped back to us.

      If you would prefer us to refund you, please contact us within 7 days after you've received the product to provide us the details for refund according to Sony's terms and conditions.

      For items where an incorrect colour, style or model has been delivered, as long as the item is in its original packaging, Sony will provide an exchange. No exchange will be issued until the item has been returned and inspected, according to Sony’s return policy.

       

      Q. What if I change my mind?

      Please choose carefully as refunds and returns are not provided for change of mind.

       

      Q. Will my redeemed points be refunded if I cancel my order?

      A. The redeemed points of your purchase will be fully refunded to your member account when the products and services are cancelled. Terms and conditions apply.

        

      Questions about Delivery

      Q. How much does delivery cost?

      A. For any purchase from Sony Store Online (Thailand) of 2,000 baht and above, delivery fee is FREE regardless of the size of the item, be it TV or an audio device.

       

      Q. Can I get my delivery left at my doorstep or hidden somewhere at the door?

      A. To ensure that you get the parcel safely and to avoid any damages to your parcel while it is left unattended, we require a signature when our friendly delivery team comes to your house.

       

      Q. Do you ship overseas?

      A. Shipping is only available to customers within Thailand only.

       

      Q. What is the expected delivery time?

      A. We are usually able to dispatch your items within 3 working days, if items are in-stock and fully paid. Orders received on Saturday and Sunday may take longer as it will only be processed on the next working day.

      During sale/promotion period, we may experience a huge influx of orders which may mean a delay. Please allow us to dispatch your items usually within 5 working days.

      REMARKS: Should payment not be cleared, there may be a delay on delivery of your order.

       

      Q. What notifications will I get about delivery?

      A. Tracking and order numbers will be provided to the email address registered in your account.

       

      Q. What should I do if I have not received my item?

      A. Please contact us and provide us with your tracking and order number.

       

      Q. I ordered multiple items, but I only received partially. Where are my other items?

      A. Please contact us and provide us with your tracking and order number.

       

      Q. Can I prearrange the date I want to receive my delivery?

      A. We apologize that we are unable to accommodate specific delivery time requests at the moment. If you are not available at the time of your delivery attempt, our delivery team will try to re-deliver to you at another time. However, in the case of more than 2 unsuccessful delivery attempts, shipping fee will be charged for the next attempt.

       

      Q. Do you deliver during weekends and holidays?

      A. Our delivery team may attempt deliveries during the weekend, and on some holidays. However, if you are not available at the given address on the weekend, please contact the delivery staff who would have contacted you before the parcel is delivered.

       

      Q. I have already ordered but need my order now, can Sony speed up the delivery?

      A. Unfortunately, we are unable to expedite the delivery of orders. However, we will in our best effort deliver your parcel within the indicated delivery time. 

       

      Q. Can Sony deliver the items to my office?

      A. Yes, we will deliver your order to the address you provided during checkout, regardless whether it is your home address or office address, as long as it is within Thailand.

       

      Q. What if I am not at home when the package arrives?

      A. If you’re unavailable to receive your package when it arrives, the delivery team will attempt to re-deliver it to you on the next working day. Please note that it is currently not possible to request for a specific delivery day and/or timing (even for re-deliveries).

       

      Q. My goods were damaged while being delivered, what do I do?

      A. We understand the disappointment in opening a new product only to see it broken. Please refuse to accept the product from the delivery staff immediately once you notice that the product packaging has some defects and please contact us right away.

      Questions about your Wishlist

      Q. What is my Wishlist?

      A. Your wishlist allows you to save and share your favourite Sony products to view and purchase later.

       

      Q. How do I view or use my Wishlist?

      A. In your account section, you will be able to save your favourite Sony products by clicking on the “heart-shaped” icon. This feature will make it easy to shop and come back to your favourites later.

      Questions about Products

      Q. How do I get my product repaired?

      A. You may return goods we have delivered to you for repair by contacting our service team here. We understand that sometimes large items (TVs & stereos) cannot be shipped easily so our service team will happily arrange an inspection.

      Sony will assess and repair products within a reasonable time. This time frame will be communicated via the service team but may vary due to part availability or fault diagnosis. Where possible, all fees (labour, freight, assessment) will be communicated for purchases not covered by manufacturer’s warranty. Where a fault is not found, there may be a service fee involved.

       

      Q. What happens to my data on a product that is repaired?

      A. Please ensure, where possible, all data is backed up on recordable media (flash drives, computer hard drives, camera memory cards, mobile phone contacts. Depending on repair requirements, some data may be lost. Sony is not liable for any data not backed up.

       

      Q. Are these products locally sourced, or parallel imported?

      A. All products sold through Sony Thai Co., Ltd. are authentic and sold directly from the manufacturer and are not parallel imports.

      Questions about Coupon Codes

      Q. Can I use multiple coupon codes on the same order?

      A. You are only able to key in one coupon code per order.

       

      Q. How long is the coupon code valid for?

      A. It varies. The expiration date of the coupon code will usually be indicated and communicated clearly.

       

      Q. Can I use a coupon code for my existing order?

      A. We are unable to apply coupon codes for existing orders. Coupon codes must be entered when you are at Payment step during checkout.

       

      Q. Can I redeem my Sony Store loyalty points together with the coupon code in the same order?

      A. Yes, you can redeem the Sony Store loyalty points together with the use of a coupon code for the same order. Before the checkout process, you will be asked to key in the number of loyalty points to redeem. Then during checkout, you will be asked to key in the coupon code.

       

      Q. Why do I get a message saying my coupon code is invalid?

      A. Each coupon code has its own terms and conditions. Please make sure your coupon code is still valid and meet the terms and conditions.

       

      Q. What happens if my coupon code has expired?

      A. Once the coupon code has expired, it is no longer valid.

      Other commonly-asked Questions

      Q. How do I close my account?

      A. By choosing to close your account you will terminate your account, membership, exclusive offers and will stop receiving communications with offers, product updates, news, information and member only event invitations.

      To terminate your account, log in to your current account and follow the prompts.

       

      Q. How do I unsubscribe?

      A. You can unsubscribe from all communications from Sony Thai Co., Ltd. (emails, SMS, direct mail etc.) by changing your subscription preferences here. You will stop receiving communications with offers, product updates, news, information and member only event invitations. Your order details, product registrations and account details will still be available to you.

  • Highlight
    • Highlight

      Wider sound with Line-Shape Diffuser

      Sound

      Full Range (Line-Shape Diffuser)

      X-Balanced Speaker Unit for powerful and clear sound

      Size & Weight

      Approx. 105mm x 238mm x 119mm

      IP67 water resistant and dustproof

      Wireless Connections

      Yes

      24 hours of battery life and quick charging

      Bluetooth

      Version.5.2

      Portable size you can take anywhere

      Interface

      USB Type-C

  • Reviews
    • Reviews
  • Features
    • Features
      Wider sound for better parties 

      Wider sound for better parties 

      The XE300 has a Line-Shape Diffuser that will help your sound reach further than ever. Plus, with its portable size and 24-hour battery life, it’s the perfect partner for your next party.

      Introducing the Line-Shape Diffuser

      Introducing the Line-Shape Diffuser

      Inspired by the audio systems used at professional concerts, Sony's unique Line-Shape Diffuser creates line source and distributes the sound energy much more evenly, across a wide sound front, to better fill your venue with audio. This spreads high-quality sound further and wider around your venue, without compromising on sound quality.

      What the Line-Shape Diffuser does

      What the Line-Shape Diffuser does

      With the Line-Shape Diffuser, the sound spreads further to the front area of the speaker allowing you to enjoy the same sound quality whether you are at the front or to the side of the speaker. This means that everyone in your venue can dance to the same music feeling the same sound quality. A=Conventional Service Area B=Wider Service Area with Line-Shape Diffuser

      How it works

      How it works

      Unlike a conventional speaker, with most of the energy focused from the center of the cone, our unique Line-Shape Diffuser refocuses the sound through a narrow aperture. The increase in sound pressure energy spreads the audio equally in each direction both further and wider out from the speaker.

      What is the X-Balanced Speaker Unit?

      What is the X-Balanced Speaker Unit?

      Unlike the circular diaphragm in a conventional speaker unit, the newly developed X-Balanced Speaker Unit in the XE300 features a non-circular diaphragm which realises more sound pressure for a high-quality sound.

      Increasing sound pressure and reducing distortion

      Increasing sound pressure and reducing distortion

      The unit’s non-circular shape not only maximises the area of speaker diaphragm, increasing sound pressure for more punchy bass, it also reduces driver excursion while maintaining the same sound pressure, resulting in less distortion.

      Greater clarity and a wider sound stage

      Greater clarity and a wider sound stage

      In addition, the unit’s off-centre design and optimised weight balance help to enhance clarity and widen the sound stage.

      Dual passive radiators

      Dual passive radiators

      Dual passive radiators reproduce powerful bass notes.

      Water won’t stop you

      Water won’t stop you

      The XE300 is waterproof and even salt water resistant, so you'll have no worries by the sea or the pool, and there’s no problem washing it either.

      Don’t worry about dust

      Don’t worry about dust

      With an IP67 rating, your speaker is sealed against dust, so you can use it on any surface, whether you decide to take it to the beach, the park or the garden. 

      Party harder than ever

      Party harder than ever

      The XE300 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the XE300 will keep on working.

      24-hour battery and Ambient Noise Sensing

      24-hour battery and Ambient Noise Sensing

      The XE300 will give you 24-hours of play when the battery is fully charged, that means that a single charge should be long enough to power through any party. And Sony's unique mic sensing technology, Ambient Noise Sensing, helps save battery when used outside.

      Charge up in a hurry

      Charge up in a hurry

      If you find yourself a little short of time, don't worry. Quick charging will give you 70-minutes of play on just a 10-minute charge.

      Take care of your battery

      Take care of your battery

      The Battery Care feature helps you avoid overcharging and will keep your battery in optimum condition for longer. This feature can be turned on through the Sony | Music Center app.

      Enjoy improved call quality with Echo Cancelling

      Enjoy improved call quality with Echo Cancelling

      Have better meetings and calls with Echo Cancelling. This allows two people to talk at the same time without cutting either of them off. Plus, you can mute in an instant with the convenient MIC Mute button, right on the speaker. And with Multipoint Connection, two devices can be paired at the same time.

      Get things booming with Party Connect and Stereo Pair

      Get things booming with Party Connect and Stereo Pair

      With Party Connect you can combine up to 100 compatible wireless speakers with BLUETOOTH® technology and sync your music so everyone dances to the same beat. Or with Stereo Pair you can connect two speakers wirelessly for an epic stereo sound. Both features are activated in the Sony | Music Center app.

      USB Type-C® port

      USB Type-C® port

      Use a USB Type-C® cable to charge the XE300.

      Stand it up or on its side

      Stand it up or on its side

      With the recommended vertical layout, you can enjoy the full sound benefits of the Line-Shape Diffuser. And you can also lie it down, and enjoy the stereo audio playback using the Sony | Music Center app.

      Bluetooth® connection and Fast Pair

      Bluetooth® connection and Fast Pair

      With Google, the Sony XE300 enables quick effortless Bluetooth® pairing with your Android™ devices.

      Fun features with Fiestable

      Fun features with Fiestable

      Control fun features, such as Gesture control and DJ control.

      Sony | Music Center

      Sony | Music Center

      Optimise audio settings, select playlist, cue the next song, and control Party Connect. Manage your devices right from your phone with the Sony | Music Center app.

      Sustainability in mind

      Sustainability in mind

      Our products are not only designed to be stylish but also with the environment in mind. Recycled plastic developed especially for Sony is used in internal parts of XE300. Also, the individual packaging for XE300 comprises of no more than 5% plastic materials. These reflect Sony’s commitment to reducing the environmental impact of our products and practices.

  • Specifications
    • Specifications

      Sound

      Speaker Type

      Full Range (Line-Shape Diffuser)

      Speaker Size

      Full Range: 49mm x 71mm

      Sound Modes

      Clear Audio+, DSEE,

      DSEE

      Yes

      Custom EQ

      Bass/Mid/Treble

      Size & Weight

      Dimensions (W x H x D)

      Approx. 105mm x 238mm x 119mm

      Weight

      Approx. 1.3kg

      Wireless Connections

      Hands-Free Function

      Yes

      Bluetooth

      Communication System

      Version.5.2

      Max. Communication Range

      Approx.30m

      Compatible Profiles

      A2DP, AVRCP, HFP, HSP, SPP

      Supported Codecs

      SBC, AAC, LDAC

      Frequency Transmission Range

      20Hz-20,000Hz (with 44.1kHz sampling)

      Frequency Range

      2.4GHz band

      Interface

      Input and Output Terminals

      USB Type-C

      Application

      COMPATIBLE SMARTPHONE APPS

      Sony | Music Center / Fiestable

      General Features

      Battery Life

      Approx. 24H

      Power Supply

      Internal rechargeable battery

      Water Protection

      IP67

      Power Consumption

      7.5W *Charging 1.5A

      Eco and energy saving

      Power Consumption (Standby Mode)

      0.3W

  • Support
X-Series Portable Wireless Speaker (SRS-XE300)

X-Series Portable Wireless Speaker (SRS-XE300)

3,590 THB 7,990 THB